Privacy Policy
● your privacy is important to usLast updated: March 2026
1. Introduction
First National Services Ltd (“we”, “us”, or “our”) is committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website: https://firstnationalservices.co.uk/
It also explains your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
If you have any questions about this policy or your personal data, please contact us using the details below.
2. Who We Are
First National Services Ltd provides facilities management and property maintenance services including building maintenance, plumbing and drainage, landscaping, cleaning, and commercial project management.
Company Name: First National Services Ltd
Registered Office:
Unit 2, The Wood Shed
Gowers Farm, Tumblers Green
Braintree, Essex
CM77 8AZ
United Kingdom
Email: Admin@firstnationalservices.co.uk
Telephone: 01376 334372
3. Information We Collect
We may collect and process the following types of personal information:
Information You Provide
When you contact us or use our website forms, you may provide:
Name
Email address
Phone number
Company name
Message or enquiry details
This information is typically provided through our website contact forms or email communications.
Automatically Collected Information
When you visit our website, we may automatically collect certain technical information, such as:
IP address
Browser type and version
Device information
Pages visited and time spent on the site
Referring website
This information helps us understand how visitors use our website and improve our services.
4. How We Use Your Information
We use your personal data for the following purposes:
To respond to enquiries or requests submitted via our website
To provide quotes or services you request
To communicate with you regarding our services
To improve our website and customer experience
To comply with legal or regulatory obligations
To protect our website and systems from misuse
We only process your personal data where we have a lawful basis to do so under UK GDPR.
5. Legal Basis for Processing
Our legal bases for processing personal data include:
Legitimate interests – responding to enquiries and improving our services
Contractual necessity – when processing is required to provide services you request
Legal obligations – where required by law
Consent – where applicable (for example, optional marketing communications)
6. Sharing Your Information
We do not sell or rent your personal data.
We may share information with:
Service providers who support the operation of our website or business
Professional advisers (such as legal or accounting services)
Regulatory authorities where required by law
Contractors or engineers involved in delivering services where necessary
All third parties are required to respect the security of your personal data.
7. Data Security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.
However, no system can guarantee complete security, and you share information with us at your own risk.
8. Data Retention
We retain personal data only for as long as necessary to:
Fulfil the purposes for which it was collected
Meet legal, accounting, or regulatory requirements
Resolve disputes or enforce agreements
When personal data is no longer required, it will be securely deleted or anonymised.
9. Your Data Protection Rights
Under UK data protection law, you have the right to:
Request access to your personal data
Request correction of inaccurate information
Request deletion of your personal data
Restrict or object to certain processing
Request transfer of your data to another organisation (data portability)
Withdraw consent where processing relies on consent
To exercise these rights, please contact us using the details below.
10. Cookies
Our website may use cookies to improve functionality and analyse how visitors use the site.
Cookies are small files stored on your device that help websites operate effectively.
You can control or disable cookies through your browser settings.
11. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect legal, technical, or business changes.
Updates will be posted on this page with the revised date.
13. Contact Us
If you have questions about this Privacy Policy or how your data is handled, please contact:
First National Services Ltd
Unit 2, The Wood Shed
Gowers Farm, Tumblers Green
Braintree, Essex CM77 8AZ
United Kingdom
Email: Admin@firstnationalservices.co.uk
Phone: 01376 334372
